You may view a HealthCast using Windows Media Player.
First make
sure Windows
Media Player
is installed
on your computer.
For best
results you
should view
with the
most recent
version of
Windows Media
Player (version
10.0 or higher),
Internet
Explorer
(version
6.0 or higher)
or Firefox
(version
1.5 or higher.)
If you do not
have these
applications
installed
on your computer,
please consult
the FAQ section:
Once you select
a HealthCast
that you would
like to view,
you should
see a link
to "Listen" or "View." When
you click this
link, a window
will open for
the player.
After a few
seconds, you
should see
a picture and/or
hear sound.
To adjust the video during playback, use the gray Windows Media toolbar.
Below are instructions on how to use each of the buttons on the toolbar, from left to right.
The play button allows you to resume play if you have paused or stopped the video.
The pause button allows you to pause the video during playback. To resume playback from that point, press the play button.
The stop button allows you to stop the video completely. If you press the play button after using the stop button, the video starts over from the beginning.
These buttons allow you to scroll through the video. You may need to wait a few seconds while Windows Media Player downloads the new portion of the video.
The volume control allows you to adjust the volume or turn it off. To mute the sound, click on the speaker button. To turn the volume up, slide the small square button to the right, to turn it down, slide the button left. You can also adjust the volume on your speakers.
For troubleshooting help and answers to questions about how to use kaisernetwork.org, visit our FAQs.
If you need help or are experiencing problems accessing a HealthCast, please contact us at help@kaisernetwork.org or call 202-347-5270 and ask for the kaisernetwork.org Help Desk, and we will be happy to assist you.
